Financial Consumer Protection

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The National Bank of Rwanda aims at promoting and protecting the interests of the financial service consumers. This is done through establishment of legal and regulatory frameworks that promote transparency, honest and fair treatment of customers within financial sector. This is coupled with financial consumer empowerment to enable them make informed financial decisions

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2023 Document Date Download
Financial Sector Charter - English Version 04.04.2023
Financial Sector Charter - Kinyarwanda Version 04.04.2023
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